Sales & Marketing Coordinator
Serve as on property Social Media Champion and work in conjunction with the Director of Sales and Marketing & FMM on design and production of planned marketing programs. Position also supports the Sales Department along with assists with answering and routing phone calls & leads.
Essential Duties and Responsibilities include the following:
Daily Tasks:
· Run Daily Transaction report from FDC
· Work with DOSM in daily Advertising needs/approvals/design concepts/deadlines and
liaison with the Ad Agency.
· Works with DOSM and FMM on Social Media plans daily, weekly & monthly basis to
ensure plans are implemented as planned for Resort with daily promotions as
needed
· Work in conjunction with DOSM and Field Marketing Manager to monitor website and
online promotions-keeping all current
· Supports DOSM in all areas as requested
· Ensure proper marketing materials are displayed throughout the resort.
Weekly Tasks:
· Manage blogger and media influencers
· Meets with DOSM bi-weekly to discuss current & future marketing projects to
include event planning both internally and externally.
· Act as Social Media Champion managing LinkedIn, Facebook, and Instagram postings; following
guidelines set forth by corporate marketing.
· Promote F&B events through e-blast and direct solicitation.
Monthly Tasks:
· Work in conjunction with FMM & DOSM - Maintain and update CVent, VCB, and other websites that contained
detailed resort information and photos.
· Schedule eblasts for Resort as directed by DOSM
· Assists Sales Team with planned eblasts.
· Special Projects as assigned by DOSM
· Work with HHI VCB on monthly e-blast – supply content & copy with approval of
DOSM
Quarterly Tasks:
· Maintains updates to e-mail database, as needed.
· Update Image Library, as needed, with latest photos.
System Management:
· Research daily activity during times of discrepancies; report discrepancies immediately
and record actions taken
· Must be aware of all upgrades, new information and/or procedures put into effect by
Delphi, and the Property Management Systems
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Design - Demonstrates attention to detail.
Problem Solving - Works well in group problem solving situations.
Project Management - Completes projects on time and budget.
Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting;
Keeps emotions under control.
Oral Communication - Speaks clearly and persuasively in positive or negative
situations; listens and gets clarification; Responds well to questions;
Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and
grammar; Varies writing style to meet needs; Presents numerical data
effectively; Able to read and interpret written information.