Administrative Assistant

Responsibilities:

General Office Support:

• Answer and direct phone calls in a professional manner.
• Greet and assist visitors to the office.
• Manage office supplies and maintain a tidy workspace.

Data Entry and Record-Keeping:

• Input and update data in our internal systems.
• Maintain accurate and organized records of client information.

Communication and Correspondence:

• Draft and proofread emails, letters, and other documents.
• Facilitate communication between various departments.

Scheduling and Coordination:

• Assist with scheduling appointments and meetings.
• Coordinate logistics for events and projects.

Support to Management:

• Provide administrative support to management as needed.
• Assist with special projects as assigned.

Qualifications:

• High school diploma or equivalent.
• Proven experience as an administrative assistant or in a similar role is a plus.
• Strong computer skills.
• Excellent organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Detail-oriented with a high level of accuracy.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to [email protected]. Please include "Administrative Assistant Application" in the subject line.

Alliance Roofing is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

Job Type: Part-time

Pay: From $15.00-$17.00 per hour

Expected hours: 25 per week

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: 132 Island Drive, Hilton Head Island, SC 29926
 

Director of Engineering

• Coordinate and operate, in an economical, legal and safe manner, all Air/Heating, Lighting, Power and Repair & Maintenance for the hotel.
• Inspect physical resort and maintenance equipment, and shall supervise maintenance and preventative maintenance program of that area.
• Coordinate with other departments all necessary repairs to maintain general conditions, safety and health standards set forth by hotel policy and legal requirements.
• Interview, hire, train and counsel engineering associates to the Omni standards.
• Directly supervises Engineering associates in operation and control of utilities to provide efficient operation of hotel services and comfort to guests.
• Recommend to management possible projects for future capital budgets. Obtain bids, supervise and coordinate contractors in performance of project work.
• Maintain own and hotel's specific permits and licenses as required by local authorities.
• Control schedules, staffing and payroll of Engineering associates. Compile work logs, inspections of utilities in keeping updated Engineering records. 

Veterinary Technician

Veterinary Technician Responsibilities   

• Responsible for all animal intakes, all animals’ health, care and medical well-being while they reside at the shelter.  
• Responsible for all documentation of animal care.  
• Responsible for communicating regularly with the Executive Director and staff pertaining to all issues associated with health: injuries, illness, behavior, feeding, nutrition, exercise restriction and availability status. Included herein would be any information that would impact the care, quarantine, isolation and or adoption of the animals.  
• Responsible for maintaining appropriate inventory, ordering, issuing and administrating medications, medical supplies and prescription foods in compliance with federal, state and local requirements under the supervision of the Shelter Veterinarian.  
• Responsible for ensuring all medical records and health certificates meet the requirements for each transport by
  working closely with the Adoption Coordinators.   
• Provide medical explanation to approved adopters of shelter animals, as needed.  

Animal Shelter Adoption Coordinator

General Responsibilities   

• Responsible for adoptions and follow up of shelter animals in compliance with the adoption policies and procedures via shelter visitors, adoption events, and rescue partner transports.
    
• Is knowledgeable of all adoptable animals within the shelter; coordinates with staff and volunteers to ensure
  successful matches of animals and adopters.
    
• Verifies any medical needs of adoptable animals with the Medical Team prior to adoption.
    
• Responsible for networking with other rescue groups which share the same philosophies as the HHH Organization.
    
• Plays a major rule with assistance in the event of a hurricane.
    

Administration   

• Responds to all phone call, email, and website inquiries in a timely manner.
    
• Keeps all social media outlets and HHH web site updated.
    
• In conjunction with the Executive Director, develop an annual adoption goal.
    
• Maintains all animal records and adoption applications.
    

Customer Service   

• Maintains a friendly and congenial attitude, providing a positive experience to the public.  

General Maintenance Technician

You will serve on a team whose job is to help the guests of Palmetto Dunes Oceanfront Resort enjoy a memorable stay at the Resort in a home or villa that is clean, safe, and exceeds expectations. You will contribute to the success of the Resort supporting the departments who ensure the cleanliness and quality of all the resort rental units. By supporting our company's Noble Purpose, your top priority will be to "care about our guests, and the impact you make on their lives."

This position is responsible for the overall working order of all the resort rental units within contractual guidelines as defined by the Director of Property Management. This position reports to the General Maintenance Manager.

• When interacting with each guest, leave them with a "WOW" story to tell about their experience
• Share customer impact stories with your team in meetings and with management.
• Maintain all rental units in proper working order as defined by the Property Management Division.
• Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
• Record type and cost of maintenance or repair work
• Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment where applicable.
• Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices
• Assist in gathering quotes from 3rd party vendors for renovations or repairs.
• Estimate repair costs.
• Perform repairs to rental property as needed during occupancy of units
• Scheduling with tenants to gain access for repair work as needed.
• Respond to emergency calls when directed by employer or office staff.
• Prioritize work to complete assignments in a timely manner.
• Complete daily work record forms and job assignment sheets
• Complete other related paperwork as directed
• Order parts, supplies, and equipment from catalogs and suppliers, or obtain them from storerooms.
• Conduct minor repairs as needed such as the replacement of items where no certification is required.
• Performing preventative maintenance to reduce the risk of future problems
• Work with other service providers for items not covered under our contractual agreements 
• Ensure the integrity of every rental unit, addressing issues in a timely manner.
• Assist in the management of the check-in and checkout communication process with the front desk through effective management analysis and keeping them well informed of issues that impact guest stay.
• Communicate existing and potential issues with your supervisors and Property Management Team
• Oversee special projects as requested and/or needed by the Property Management Division.
• Review items not covered under the maintenance program and bill for work that is done if 3rd party vendor not required.
• Performs minor electrical maintenance to include but not be limited to replacement or repair of fixtures (e.g. wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballast, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power and specialty tools.
• Performs minor plumbing maintenance (e.g. replacement or repair of leaks in drains and faucets, unclogging of
  drains, etc.) to provide operable and efficient plumbing capabilities.
• Assists in performing scheduled and "as needed" inspection and preventive maintenance on tools and equipment to maintain operability of the tools and equipment.
• Attend work unit staff meetings to obtain and disseminate information and participate in discussions on appropriate resolutions to problems.
• Replaces / Update or Repair (e.g. smoke alarms, cabinets, shelves, tile, light fixtures, filter systems, etc.) to provide a safe, comfortable environment

Requirements

• Must have two years historical work experience in a maintenance related field. Resort environment or private home/villa repairs a plus.
• Must be well organized, detail oriented, self-motivated and able to handle multiple tasks and meet appropriate deadlines.
• Must have some general IT knowledge.
• Communicate orally with team members, co-workers, employees, contractors and vendors to obtain and provide useful information.
• Work in various adverse conditions such as tight or enclosed spaces, heights, and temperature extremes, indoors or outdoors to complete work assignments.
• Learn quickly and retain knowledge in order to acquire additional skills and maintain technical competencies. 

Loyalty Ambassador

• Develop relationships with Select Guests and serve as their point of contact for any hotel or program questions.
• Create memorable experiences for our Select Guests during their stay.
• Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay.
• Resolve any concerns or issues with Select Guest, communicating any needs or special requests to fellow hotel departments.
• Arrange Select Guest and special occasion amenities via In-Room Dining.
• Conduct Loyalty Program training with other Front Office and hotel associates.
• Conduct monthly Loyalty meetings with relevant hotel associates.
• Promote the Select Guest program to guests that are current not members.
• Maintain Select Guest product inventories.
• Conduct guestroom inspections prior to Select Guest arrival.
• Will assist in Front Office operations as needed.
• Perform any other duties assigned by the Front Office Management.
• Be pleasant, smile and greet all guests, using surnames when obtained.
• Be actively engaged with our guests and deliver memorable guest experiences.
• Create unique, personalized WOW moments at every opportunity. 

Restaurant Supervisor

• Maintaining a consistently smooth running operation.
• Supervisor and coordinate assigned shift
• Monitor and critique food quality and service levels.
• Assist with hiring, and training of all staff and overall supervision of the department
• Scheduling of staff according to occupancy levels.
• Monitoring and daily tracking of payroll and revenue.
• Assist with coaching and counseling staff.
• Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, side-stations and tray stands.
• Assist with monitoring of all current inventories (liquor, beer, wine, food, etc.) and the ordering of new product; establish and maintain par levels
• Communicating with the manager on upcoming events, and promotions.
• Assist in end of the month inventories.
• Attending department head, conference review, food and beverage and pre-con meetings as required.
• Responsible for timely performance evaluations of staff.
• Maintaining profitability of restaurant and Room Service through forecasting and staffing.
• Providing a pleasant and efficient atmosphere for staff and guests.
• Handle guest comments and complaints, ensure guest satisfaction and communicate with guests and receive feedback 

Assistant Restaurant Manager

• Supervision of all outlets during operation
• Assist in overall supervision of the department as outlined in manager's job description.
• Check staff punctuality and document call off and tardiness.
• Complete environmental checklist for dining room.
• Spot check liquor pars.
• Order daily supplies, utilize birchstreet
• Ensure that pre-shift meeting conducted with service staff on a daily basis for all shifts
• Train and ensure that service personnel follow designated service scenarios
• Train, coach and counsel and effectively communicate with all Outlets staff
• Assist in Outlets as necessary
• To monitor and critique the quality and consistency of the food product.
• Bring innovation and creative ideas and be able to plan ahead
• Maintain cleanliness and health code standards
• Handle guest comments and complaints and ensure guest satisfaction.
• Completed required MOS audits
• Stay on the floor during peak hours, communicate with guests and receive feedback. Monitor associate performance and assist as needed as well as guests experience.
• Examine food preparation and beverage presentation to ensure quality standards are met.
• Mini-Bar procedures.
• Maintain condition of Café & Black Gold Bar
• Administrative responsibilities: such as payroll, scheduling, ordering, daily recaps, etc.
• Monitor food waste.
• Assist in completing inventory process and ordering necessary items
• Monitor labor and payroll costs.
• Check bar controls, shot glass use, red lining, bottles totally empty.
• Must be familiar with and adhere to all liquor liability laws:
• Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Monitor and control productivity of all Outlets (includes Restaurant, Room Service, Bar, Mini Bar & Gift Shop). Proper scheduling according to business demands, etc.
• Assist manager in:
  • Scheduling
  • Forecast weekly
  • Forecast monthly
  • Completing weekly payroll
  • Participate in interviewing new employees.
  • Prepare maintenance requests and follow-up.
  • Complete other assigned duties.
  • Cost control
  • Monitor food and liquor requisitions 

Assistant Front Office Manager

• Ensure that Four Diamond standards and a consistent level of guest satisfaction are met.
• Ensure that all arriving and departing guests are treated with maximum courtesy and are served expeditiously by Front Office staff (proper posting of staff, grooming standards, MOS standards being followed).
• To be thoroughly acquainted with the AM and PM checklist; ensuring all needed reports and checklists are run and completed.
• Understand and perform cash handling processes, ensuring each cashier is maintaining bank according to standard.
• To be thoroughly acquainted with all check-in and check-out procedures and policies, including familiarity with all hotel amenities and local attractions.
• Control Parking Procedures and postings to guest accounts ensuring parking revenue.
• To appropriately protect confidential guest information and guest room key access according to Front Office SOP’s.
• Possess a thorough familiarity with the Select Guest and Global Hotel Alliance programs. Provide required Select Guest and Global Hotel Alliance training to staff.
• Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests.
• Monitor all guest requests to ensure they are met within the prescribed time limits and handle all guest complaints maintaining a satisfactory impression with the guest.
• Effectively engage in the service recovery process, handling all guest concerns efficiently and to the satisfaction of the guests.
• Continued training done with all associates.
• Participate in issue prevention meetings and respond to alerts in Opera according to direction of management.
• Communicate all hotel, guest and group information to associates on a daily basis.
• Become familiar with all hotel operating systems and programs.
• Assist with weekly supply inventory and order front office supplies and uniforms.
• Assist with rate discrepancy report.
• Assist with balance reports and credit check reports daily.
• Adhere to all Systems and Controls of the Front Office, and appropriate areas of responsibilities.
• Assist with the creation of schedules and monitor staffing levels according to business cycles.
• Train Front Office line associates.
• Effectively coach and counsel associates as needed and complete performance evaluations.
• Responsible for scheduling and facilitating monthly OST meetings including agenda development and execution (one training hour per month and meeting minutes on file in HR monthly).
• Responsible for ensuring all Omni Standards are applied with regard to new hire training paperwork and orientation, disciplinary procedures, uniform issuance.
• Maintain a highly motivated and trained staff that continually strives for personalized, quality service and the creation of memorable guest experiences.
• Represent the Omni Brand and Culture at all times; meeting the expectations outlined in the Omni leadership competencies. Reinforce and train associates on Power of One and Power of Engagement principles.
• Be actively engaged with our guests and hotel associates, demonstrating and rewarding Power of One behaviors.
• Support a positive work environment of employee growth and development, interdepartmental teamwork and exceptional customer service.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. 

Concierge/Reception

Seeking customer service oriented individual with front desk skill set in a Botique type of Assisted Living, The PInes at Hilton Head, 35 Beach City Road.