Residential Dispatcher

Responsibilities

• Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls.
• Relay accurate information to technicians, ensuring proficient, quality customer experiences.
• Manage the whereabouts and needs of every technician in the field.
• Record the results of each service call and create report summaries for senior management.
• Be professional and establish customer rapport, encouraging repeat business.
• Respond to customer requests, resolving issues and promoting the brand.
• Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
• Update customers throughout the day on the technician’s progress.

Competencies for Success

· Develop a proven track record in customer service.

· IT competent; good typist and proficient with phone systems.

· Highly organized with exceptional follow-through abilities.

· Strong verbal and written communications.

· Ability to build trust, diffuse conflict and hold others accountable.

· Personality that blends well with a fast-paced, goal-driven environment.

· Competitive individual contributor who also loves to win as a team.

Desired Skills and Experience

Experience in HVAC or plumbing industry is preferred but not required.

What We Offer

• Our top performers are among the highest paid in Bluffton.
• Medical Insurance -- we pay a percentage of your health, dental, and vision insurance premiums. We also offer life insurance, short-term and long-term disability through a third-party provider. (A 90-day waiting period applies)
• New technology
• Retirement plan with a company match
• A family. This is last on the list because it’s most important. We care about our team and expect you to bring that same value along with you when you join our team. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Dyess Air & Plumbing.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

Equal Opportunity Employer

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Application Question(s):

• How many years of customer service experience do you have?

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person 

Part Time Sales Associate

Charleston Shoe Co. takes pride in offering an affordable, comfortable, and versatile shoe for the everyday woman. Offering many cobblestones-to-cocktails shoe styles, we are geared toward designing for the modern woman who needs to be on her feet while staying fashionable all day long! Walk through the cobblestone streets of Charleston, then dance into evening cocktail parties in a pair of shoes that won’t let you down. All of our styles are custom designed in Charleston, SC. to be both comfortable and stylish while the sturdy construction will last for many years. Apply now to join our fun sales team!!! 

Experience

• A Fun, Friendly, Fashionable, Dependable team player, with a strong entrepreneurial spirit and startup mentality to be a part of our new Charleston Shoe Company stores 

• Retail sales experience (preferred) 

• Expert on trend and style that is reflective of the brand and footwear industry 

• Ability to drive sales through excellent customer service, strong visual presentation, and a “go getter” mindset 

Customer Connection

• Cultivates an environment of genuine customer connection 

• Demonstrates extraordinary service on the sales floor 

• Acts as a brand ambassador reflective of the company values and aesthetic 

• Understands and implements processes and utilizes tools to better service the customer 

• Expert on product knowledge 

Aesthetic Understanding & Application

• Contributes to presentation processes and upholds presentation standards 

• Supports product placement that is reflective of trend, reinforces brand messaging, and inspires the customer 

• Collaborates in a team environment the sharing of inspiration and idea generation 

• In charge of Organization of backroom and Shipping shoes to customers. 

Job Type: Part-Time 

Salary: From $15.00 per hour (hourly rate determined location and by experience)  

Sales Associate

Sales Associate duties and responsibilities include
working closely with customers to determine their needs, answer their
questions about our products and recommend the right solutions. You
should be able to promptly resolve customer complaints and ensure
maximum client satisfaction. To be successful as a Sales associate, you
should stay up-to-date with product features and maintain our store’s
visual appearance in high standards. Ultimately, the duties of a sales
associate are to achieve excellent customer service, while consistently
meeting the store’s sales goals.  

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree; BS degree in Marketing or related field would be a plus   

Job Type: Full-time  

 Pay: TBD  

 Benefits: 

•  401(k) 
• Dental insurance 
• Health insurance 
• Paid time off 
• Vision insurance 

Schedule:  

• 8 hour shift  

Ability to commute/relocate:  

• Bluffton, SC 29910: Reliably commute or planning to relocate before starting work (Preferred) 

Experience:  

• Retail Associates & Cashiers: 2 year (Required) 

Work Location: In person  

HVAC Lead Installer

What’s in it for you to join the team:

• Competitive pay: Earn between $20.00 to $30.00 per hour with bonus and commission opportunities.
• Robust benefits: Medical, dental, vision, 401(k) with matching, and more.
• Gear up: Company vehicle, fuel card, tools provided, and uniforms.
• Grow and thrive: Opportunities for continued education and promotion within. 

Job requirements

• Minimum of 1 year of experience in the HVAC field
• Must pass a background check
• Must pass a drug screening
• EPA Universal License: Must have or be willing to obtain
• High School Diploma/GED required
• Valid Driver's License: Must have and maintain a clean driving record
• Ability to maintain communication with your install manager and team
• Follow Dyess's Service System on every install
• Keep your company truck clean, inside and out
• Keep your truck inventory up to date
• Properly complete paperwork
• Maintain a clean and professional appearance
• Participate in training allowing you to grow and develop as a professional
• Must be authorized to work in the United States 

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Company truck
• Dental insurance
• Employee discount
• Fuel card
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Tools provided

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Performance bonus

Education:

• High school or equivalent (Required)

Experience:

• HVAC: 1 year (Required)

License/Certification:

• EPA Certification (Required)
• Driver's License (Required)

Ability to Relocate:

• Bluffton, SC: Relocate before starting work (Required)

Work Location: In person 

Deposit Operations Manager - Coastal States Bank

Position Summary:

The purpose of the Deposit Operations Manager for Coastal States Bank is to oversee all deposit functions (i.e., wires, check processing, deposit services, government reporting, deposit fraud loss mitigation, legal processing and research, policy and procedure maintenance and publications, etc.). The Deposit Operations Manager will participate or lead various projects and participate in bank wide user groups to represent operations department on training or system needs. Proactively participates in Bank efficiency and automation initiatives and provide operations information and expertise with a sense of urgency in support of deployment and improvement of process and/or products. Builds and fosters a team of leaders capable of assuming increased responsibilities to support the bank during future growth and succession planning.  

Essential Functions:

1. Monitors work and resolves team issues as required. Answering inquiries and queries from internal stakeholders.
2. Resolves complex or non-routine issues or inquiries as needed.
3. Maintains relationships with business units; may use knowledge of issues to contribute to business development efforts.
4. Leads, mentors, and develops effective teams through communication and performance management. Generates enthusiasm for the bank and creates an environment in which employees are focused on high-quality client service.
5. Monitors work queues and prioritizes work to ensure tasks are completed timely and accurately within the defined Service Level Agreement (SLA).
6. Advocates for change and innovation across the enterprise and identifies and leads the implementation of enhanced products/services/solutions as well as processes to improve quality and efficiency without compromising service levels.
7. Assists senior management with developing effective systems to ensure risks are identified, measured, monitored, and controlled and compliance requirements are adhered to and followed
8. Provides technical and professional assistance, support and troubleshooting for issues related to the bank’s core to include payment processing, item processing, exception processing, and reconciliation and settlement activities.
9. Ensures compliance with FDICIA, audit, and payment network requirements (SWIFT, Visa, Nacha, etc.)
10. Ensures all deposit and payment-related agreements, fee schedules, disclosures, and other client-facing forms are current and compliant with the appropriate regulations and rules
11. Coordinates with Bank vendors when needed to resolve issues and assists with third party vendor management responsibilities.
12. Understands and complies with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious client and/or account activity.
13. Demonstrates high degree of professionalism in communication, attitude and teamwork with internal and external clients
14. Demonstrates high degree of quality work, attendance and appearance
15. Apply expertise and judgement in providing quality, and complex client service and support to internal stakeholders daily, including phone interaction, problem resolution, and reconciliations.
16. Investigates reconciliation breaks across internal systems
17. Serve as the primary point of contact for internal stakeholders and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
18. Complete all mandatory training sessions as required by management.
19. Comply with bank procedures and follow regulatory, operational and security guidelines.
20. Contribute to the bank team effort by working on special projects and reports, performing other job-related duties, at the discretion of the Supervisor.

Required Qualifications:

• 10 years banking deposit operations experience required with strong knowledge of core deposit system experience (product development, product setup, product change) digital and online banking products, payment systems (ACH, card, check, wire), lockbox services, operations risk management and regulatory requirements
• Technologically inclined with extensive experience with Microsoft Office (Excel, PowerPoint, and Word), core banking systems and related products, awareness of digital trends, and bank industry technology
• Advanced to expert knowledge of applicable financial services regulatory and compliance obligations, rules and regulations, industry standards and practices
• Advanced communication, presentation and writing skills for internal and external audiences
• 5 years leadership experience required

Desired Qualifications:

• Project management and organizational skills; ability to create momentum, foster organizational change, and work with members of senior management
• Advanced to expert systems and application knowledge specific to financial services -- preferably the Fiserv suite of core operating systems and applications
• Possess an entrepreneurial business spirit, proactively takes initiative to identify solutions, and executes with a sense of urgency
• Experience with Merger & Acquisition activities
• AAP certification preferred, but not required.

Critical Success Factors:

• Adaptability
• Communication
• Decision Making
• Initiative
• Innovation
• Professionalism
• Results Orientated
• Strong Ethics

Education:

• Associate or bachelor’s degree in related field is required.

Call Center Customer Service Agent

• Learn the business and learn how to prioritize the most urgent customer calls.
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Record and report the service calls.
• Participate in training so that you grow and develop as a professional.
• Update customers throughout the day on the technician’s progress. 

HVAC Service Technician

• Key Sub Tasks
• Maintain communication with dispatch, your manager, parts and installation teams.
• Ability to follow Dyess's Service System on every call.
• Keep your company truck clean, inside and out.
• Keep your truck inventory up to date.
• Properly complete paperwork.
• Join the on-call rotation.
• Maintain a clean and professional appearance.
• Have and maintain a clean driving record.
• Participate in training allowing you to grow and develop as a professional.
• Have or be willing to get the proper certifications. 
• Basic Qualifications:
• Minimum of 2 years of experience in the HVAC field
• EPA Universal License
• High School Diploma/GED
• Valid Driver's License
• Background check and drug screen 

Visiting Nurse

A successful Visiting Nurse will be able to perform these essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.

The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s).
Admission

• Facilitate a telehealth visit with the nurse practitioner and a tele-pharmacy visit with the pharmacist
• Facilitate receiving all medical records from the patient’s primary provider and specialists
• Review all medical records of new patients
• Assess and admit new patients
• Enroll patients in chronic care management (CCM) if they meet CCM eligibility criteria
• Initiate a Chronic Care Management Plan of Care if the patient is eligible for CCM
• Capture all diagnoses at the highest specificity by creating GAPs and ensure they are accepted
• Complete AWV to be reviewed with the patient by the primary care provider
• Complete ACPs to be reviewed with the patient by the primary care provider
• Review and reconcile prescribed and OTC medications, vitamins, supplements, and herbal remedies.
• Assess for home health, hospice, palliative, or SCHC specialists
• Assess for devices (Livi, RPM) or services (SCHomeRX, meals-on-wheels), or tools that may improve the patient’s quality of life
• Communicate and coordinate care Discharge from an acute or post-acute facility or home health
• Facilitate a telehealth visit with the nurse practitioner and a tele-pharmacy visit with the pharmacist
• Review and reconcile prescribed and OTC medications, vitamins, supplements, herbal remedies, and other treatments
• Provide post-discharge education
• Communicate and coordinate care Acute Incident
• Facilitate a telehealth visit with the nurse practitioner and a tele-pharmacy visit with the pharmacist
• Assessment of acute condition(s)
• Communicate and coordinate care
• Initiate and implement a plan 
• Patients and Caregivers Education and Communication
• The added value of chronic care management (CCM)
• Medications, procedures, and treatment protocols
• The importance of satisfying quality measures
• Proper healthcare procedures strategies
• Management of Medication & Treatments
• Taking and monitoring vital signs
• Monitoring and documenting patient care
• Performing and documenting assessments of patients’ physical and mental health
• Review and reconcile prescribed and OTC medications, vitamins, supplements, and herbal remedies.
• Administration of prescribed medications, treatments, and therapies
• Administering oxygen and other respiratory treatments.
• Monitoring patients after treatments or medications.
• Completing wound assessment and administering treatments
• Giving immunizations, ppd, and other injections.
• Preparing IVs and supplies
• Assist with Retinavue - Diabetic Eye Exams
• Chronic Care Management
• Educating and enrolling patients in chronic care management (CCM)
• Communication, collaboration, and coordination of care
• Continuous review and revision of CCM plan of care 

Administrative

• Capture all diagnoses at the highest specificity by creating GAPs and collaborate to ensure they are accepted.
• Accurately document each visit and interaction
• Assess and chart observations of the patient’s condition.
• Collaborate with nurse practitioners to satisfy each patient’s quality measures.
• Facilitate telehealth or tele-pharmacy visits
• Coordinate with your Director of Clinical Services to review analytics related to your patient cohort (i.e. Acclivity, PowerBI)
• Ensure follow-up visits are scheduled
• Participate in quality improvement projects i.e. root cause analysis of adverse incidents
• Maintain current list of providers and specialists updated in the EMR
• Communicate with patients, families, and caregivers.
• Must be available during normal work hours (unless previously approved by direct supervisor). Additional hours may be required to complete normal business functions and/or projects.
• Utilize the company’s software systems and update information as required.
• Participate in coaching calls.
• Perform other duties as requested or required, in the sole discretion of SC House Calls.
  MISSION EXPECTATIONS
• Take responsibility for own work in completing tasks. Assist others so that the resources, assistance or support is provided to achieve success in their daily work.
• Communicate, endorse, and demonstrate SC House Calls’ mission, vision and values.
• Prompt and regular attendance.
• Adhere to standards of behavior, dress code including name tag and approved uniform, personnel department and company policies.
• Attend in-services and meetings on a regular basis.
• Promote a culture of outstanding customer service at all times.
• Must be available during normal work hours (unless previously approved by direct supervisor). Additional hours may be required to complete normal business functions and/or projects.
• Must possess the ability to deal tactfully with patients, employees, management, visitors, government agencies, and the general public and maintain an open-door policy for all employees.
• Must possess the ability to make independent decisions when circumstances warrant.

WORK ENVIRONMENT
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job:

• May be exposed to housekeeping cleaning agents and chemicals, humidity, hot equipment, and/or noise.
• May be exposed to infections, communicable diseases, odors, bloodborne pathogens, excreta and hazardous materials.

COMPLIANCE WITH POLICIES AND PROCEDURES

• Comply with all federal, state and local laws and regulations.
• Knowledge of and compliance with Patient’s Bill of Rights.
• Must be knowledgeable of Medicare guidelines, applicable laws and regulations, and SC House Calls policy and procedures.
• Adhere to SC House Calls’ Code of Conduct / Ethics.
• Must exercise a high degree of confidentiality regarding patients, personnel and the company.
• HIPAA compliant.
• Promote a culture of compliance.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions.

• Must be able to lift, reach, bend, push, pull, use repetitive hand motions, walk and carry simultaneously.
• Must be able to withstand reaching, stooping, bending, kneeling, and crouching; walking and standing for periods of time; lifting up to fifty (50) pounds.
• Must be in good general health and demonstrate emotional stability.

QUALIFICATIONS

• Must be a licensed nurse. License must be in good standing with the appropriate board.
• A minimum of three (3) years clinical experience preferred.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to read and communicate effectively.
• Strong written and verbal skills.
• Basic computer knowledge.
• Ability to manage and demonstrate effective leadership skills.
• Should demonstrate good interpersonal and communication skills under all conditions and circumstances.

Greenskeeper

An Exciting Opportunity is Waiting for You!

Are you experienced and ready to roll up your sleeves to dive into a turf-tastic adventure? If you're a greenskeeper on the lookout for an exciting opportunity look no further! We're seeking a passionate individual who can wield a mower like a maestro conducts an orchestra and sculpt landscapes with the finesse of an artist.  

Join Our Team at the Prestigious Colleton River Club!

If you're ready to swap your ordinary workday for one filled with the sweet scent of freshly cut grass and the satisfaction of a job well done, then congratulations, you've stumbled upon the perfect opportunity! Join us, where every day feels like a stroll through a botanical paradise. Are you up for the challenge?  

The Greenskeeper performs routine hands-on labor involved in golf course maintenance. Projects a positive image of self and Colleton River Club always. Reports to Golf Course Superintendent and Assistant Superintendent(s).  

Why Work With Us? 

Team Spirit: Join a close-knit team that values collaboration, mutual respect, and support. We foster a positive work environment where everyone's contributions are celebrated. 

Breathtaking Location: Nestled in the heart of the Lowcountry, our country club offers stunning vistas, picturesque landscapes, and a serene atmosphere. Embrace the beauty of nature as you work in this idyllic setting. 

World-Class Facilities: As a team member at the Colleton River Club, you'll work at top-notch facilities that will make you proud to be a part of our exclusive community. Enjoy lush golf courses, state-of-the-art tennis courts, luxurious swimming pools, and more. 

Professional Growth: At Colleton River Club, we believe in investing in our employees' growth and development.  

Recognition and Rewards: Your dedication and hard work won't go unnoticed. We take pride in recognizing and rewarding excellence, whether through performance bonuses, accolades, or advancement opportunities. 

Employee Dining: Treat your taste buds to delectable culinary experiences crafted by our talented chefs. As an employee, you'll have access to free employee meals, prepared by culinarians who have a passion for what you eat. 

Exclusive Events: Be part of the team that organizes and executes prestigious events that draw guests from far and wide. From gala dinners to extraordinary Club fine dining, you'll be at the heart of creating memorable experiences. 

A Day in the Life of a Greenskeeper at Colleton River Club:

• Mow greens, tees, collars, fairways, and roughs.  
• Operate mowers, fly mowers, weed eaters, or other light equipment.  
• Rake and maintain sand bunkers.  
• Edge cart paths, bunkers, sprinkler heads, and drains.  
• Prune and remove debris (pines cones, branches, twigs, hickory nuts, etc.) and pick up trash whenever it is observed.  
• Sand and seed fairway, tee, and drop area divots.  
• Clean and apply mulch and or pine straw to beds.  
• Understand the use of and utilize hand garden and landscape tools.    
• Check and maintain fuel and fluid levels for all types of equipment daily.  
• Clean and return equipment to designated location within the Maintenance shop.  
• Perform visual inspection after each use and report equipment problems, failures, or necessary adjustments to supervisors and mechanics immediately.  
• Assist in the application of pesticides, herbicides, and fertilizers under the direction of his/her supervisor.  
• Be in uniform and always use appropriate safety equipment and measures.  
• Attend monthly Agronomy team meetings and staff meetings.  
• Be courteous to all members, guests, and co-workers.  
• Understand and comply with all policies set forth in Colleton River Club Employee Handbook.  
• Cooperate in a team environment.  
• Always maintain a clean and safe work environment.  
• Perform other duties as assigned by supervisor.   

Lifestyle Schedule:

Expected Hours: 20 per week. 

Lifestyle Atmosphere:

The noise level in the work environment is usually moderate and/or loud.  

Working conditions require the ability to work in all types of weather. 

Perks:

Employee Meals (valued at $1,250 per year) 

Rich Employee Anniversary Reward Program ($100 per year of service, every year) 

Employee Referral Program ($1,500 per year per referral) 

Employee Discounts in the Golf Shop 

Generous PTO Policy 

Personal and Professional Development 

Golf Privileges 

Pay Rate: $18.00 per hour. 

How to know if you’re the individual for this career opportunity?

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to:  

• Occasional sitting.   
• Frequent lifting, bending, climbing, stooping, pulling (up to 50 lbs.)  
• Exposure to loud noise levels and chemicals.  
• Continuous standing, walking, repetitive actions.   
• Exposure to loud noise levels and chemicals.  
• Ability to work outdoors in all types of weather conditions.  

Skills and Experience

Perform routine hands-on labor involved in golf course maintenance. Projects a positive image of self and Colleton River Club always. Reports to Golf Course Superintendent and Assistant Superintendent(s).  

Ability to comprehend and learn tasks associated with golf course construction/maintenance.  

• Working knowledge of and ability to use hand and power tools, as well as other equipment.  
• Ability to operate trucks and light motorized equipment.  
• Ability to follow oral and written directions.  
• Positive attitude.  

Colleton River Club is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristics required by law.   

Assistant Restaurant Manager

An Opportunity is waiting for you.

Join Our Team at the Prestigious Colleton River Club!

Are you ready to take your career to new heights? Do you have a passion for providing exceptional service and want to work in an upscale environment? Would you enjoy working in the most beautiful place in the Lowcountry? Are you energetic, reliable, and a responsible team player? Look no further than the Colleton River Club! We are currently seeking talented and dedicated individuals to join our esteemed team, as the assistant restaurant manager, in delivering warm and gracious hospitality to our members and guests. 

The Assistant Restaurant Manager position reports to the Colleton River Restaurant Manager and in this position the individual is responsible for the day-to-day food and beverage operations of clubhouse activities, restaurants, and cafes.

Job Summary:

To be successful in this role the individual must have a natural affinity for people, demonstrate positive leadership, and enjoy interacting with both members and staff to ensure that impeccable service is being provided. This individual must have exceptional interpersonal skills, attention to detail, and be results driven. In addition to management functions the ability to motivate staff and supervise is essential. The employees of Colleton River Club are the most important asset of the club and treating them with the utmost respect, rewarding their efforts, nurturing a positive culture, and being empathetic to circumstances that occur outside of the workplace allow us to retain staff during this difficult hiring marketplace. 

Why Work with Us?

Team Spirit: Join a close-knit team that values collaboration, mutual respect, and support. We foster a positive work environment where everyone's contributions are celebrated.

Breathtaking Location: Nestled in the heart of the Lowcountry, our country club offers stunning vistas, picturesque landscapes, and a serene atmosphere. Embrace the beauty of nature as you work in this idyllic setting.

World-Class Facilities: As a team member at the Colleton River Club, you'll work at top-notch facilities that will make you proud to be a part of our exclusive community. Our members enjoy lush golf courses, state-of-the-art tennis courts, a luxurious swimming pool, and more.

Professional Growth: At Colleton River Club, we believe in investing in our employees' growth and development. 

Recognition and Rewards: Your dedication and hard work won't go unnoticed. We take pride in recognizing and rewarding excellence, whether through performance bonuses, accolades, or advancement opportunities.

Employee Dining: As an employee, you'll have access to a free employee meal, prepared by culinarians who have a passion for what you eat.

Exclusive Events: Be part of the team that organizes and executes prestigious events that draw guests from far and wide. From gala dinners to extraordinary Club fine dining, you'll be at the heart of creating memorable experiences.

Duties and Responsibilities:

• The Assistant Restaurant Manager works in collaboration with the Restaurant Manager and the Director of Food & Beverage to manage labor and material purchases in accordance with budget
• Responsible for accountability of member and guest experience and maintaining a culture of hospitality and teamwork.
• Collaborates with the culinary team on steps of service, training of the staff, food and wine pairings, and menu development.
• Assures all standard operating procedures for revenue and cost control are in place and consistently utilized.
• Leads daily line-ups with the service staff to communicate club information and training subjects.
• Assists in staff scheduling and accountability amongst the team. 
• Motivates direct reports and has clear communication with them daily.
• Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented. 
• Inspects to ensure that all safety, sanitation, energy management, preventive maintenance, and other standards are consistently met.
• Ensures correct handling procedures are utilized by staff to minimize china and glassware breakage and food waste.
• Greets guests, oversees service, and drives high performing teams to implement better guest experiences.
• Inspects dining room employees to ensure that they are always in proper and clean uniforms.
• Provides support during events and banquets, ensuring smooth operation and exceptional service.
• Confirms time, attendance, and hours worked and approves weekly departmental payroll prior to submitting to payroll.
• Assures all side-work is accomplished and that all cleaning of dining room areas and storage are completed.
• Maintain inventories of beverage, china, glassware, and silver in all areas in collaboration with Executive Chefs.
• Participate in weekly and monthly meetings as necessary.
• Performs daily POS closeout.
• Addresses members’ questions and complaints and advises the Director of Food & Beverage and Director of Culinary about appropriate corrective actions taken.
• Maintains records of special events, food covers, and daily business volumes.
• Maintains appearance, upkeep, and cleanliness of all food and beverage equipment and facilities.

Lifestyle Schedule:

• Open availability Monday-Sunday
• Weekends
• Holidays
• Evenings
• Mornings

Lifestyle Atmosphere: 

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. 

• Occasional bending, stooping, lifting, pulling.
• Stand for the entire shift and walk for long periods of time without rest or sitting down.
• Repetitive actions and sitting at a computer for prolonged periods of time.
• Able to lift and move up to 50 pounds.
• Able to walk up and down stairs, as needed.
• Required to drive between two clubhouses transporting product.
• Able to walk up and down stairs, as needed. 

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Supplemental Insurance Including: Critical Illness, Accident, and Hospital Indemnity
• Flexible Spending Account
• 401(K) with matching up to 4%

In addition to the benefits listed, Colleton River Club offers other Perks and Features that support your career and well-being and make it an excellent place to work.

• Employee Meals (valued at $1,250 per year) 
• Rich Employee Anniversary Reward Program ($100 per year of service, every year) 
• Employee Referral Program ($1,500 per year per referral) 
• Company Shared Cost of Employee Dental and Vision Plans 
• Employee Discount in the Golf Shop 
• Generous PTO Policy 
• 6 Paid Holidays Including an Additional Floating Holiday of Your Choosing
• Personal and Professional Development 
• Financial Retirement Planning 
• Golf Privileges 

How to know if you are the individual for this career opportunity?

Do you exemplify the personal characteristics below?  

• Adapts easily to fast-paced, ever-changing situations, member expectations, and short-term changes due to reservation changes or walk-ins
• Builds rapport well and maintains positive win-win relationships with their team, internal partners, Members, and guests 
• Attains a high-level of professional presentation including attire, attitude, judgement, attention to detail, and discretion. 
• Able to confidently work with a diverse group of people and interface with all levels of management. 
• Seen as honest, possessing integrity, strong sense of ethics, and act as a team player
• Possesses an eye for detail and willingness to roll up sleeves and pitch in 
• Resourceful, efficient with sense of urgency, quick learner, and dependable 
• An advocate for superior member/customer service 
• Able to effectively manage time between long-term and short-term planning requirements 

Qualifications:

• Three to five years’ experience of dining room/banquet supervisory experience 
• Previous experience at a private club or hotel 
• High school diploma or GED required 
• Bachelor’s degree preferably with an emphasis in Hospitality is preferred 
• Proven track record of spearheading new projects or assigned responsibilities on time and within budget with minimal supervision. 
• Strong, analytical, and problem-solving skills 
• Demonstrated ability to communicate effectively, including proficiency in clear, concise, and compelling written and verbal communication skills, as well as listening and proof reading 
• Excellent organizational and interpersonal skills, strong working knowledge of computer software such as Microsoft Office, Microsoft Excel, Adobe Acrobat, and internet capabilities 
• Flexibility to work schedule each week to include evenings, weekends, and holidays as per the event calendar 
• Experience with Jonas POS system preferred

Pay Rate: $50,000.00 per year or more, depending on experience. 

If you're ready to put your amazing customer service skills to work by offering our members and guests the greatest positive experience ever, we can't wait to meet you!

Colleton River Club is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristics required by law.