Cook II

Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Vacation Package Specialist

Are you an outgoing personality that enjoys
interactions with active vacation travelers? Do you have a genuine passion for
travel and vacations and can see yourself easily getting our future vacationers
excited about their stay at one of our exclusive resort destinations? Marriott
Vacations Worldwide is a world premier organization for Vacation Ownership with
resorts at destinations around the globe. Join our team and help deliver
unforgettable experiences that make vacation dreams come true!

As a vacation company, Marriott Vacations Worldwide brings
people together. We believe in caring for each other, our customers, and the
world we all share. So how we do business is as important as the business we
do. It starts with a culture where you feel respected, inspired, and
appreciated. And we support your professional and personal development. This
helps you build a fulfilling career with lifelong growth
opportunities. This may be why we ranked No. 1 on Newsweek’s Top
100 Most Loved Workplaces® list. This recognition is based on associate
surveys around employee satisfaction and sentiment. Not only were we No. 1 in
Hospitality, but also the No. 1 Most Respected Company.

Marriott Vacation Club®, a leader in the vacation ownership
industry, is seeking motivated individuals with concierge and customer service
experience to join our award-winning sales and marketing team. We are currently
looking for driven individuals with outgoing personalities who are financially
motivated to work with guests at Marriott® hotel properties to promote the
Marriott Vacation Club Destinations® Program. As a Vacation Sales Concierge,
you will offer hotel guests financial incentives in exchange for learning about
our points-based ownership product.

What you will do?

Update information board on a regular basis to inform
employees of important events.

Provide assistance and guidance to employees who are
struggling with job duties (e.g., low package sales numbers).

Assign lead calls or emails to Sales Executives based on
line rotation.

Create spreadsheets to organize information related to Sales
and Marketing activities (e.g., mailing lists, tours).

Enter, retrieve, reconcile, and verify information in
software involved in the sales process. Contact appropriate individual or
department as necessary to resolve guest calls, requests, or problems.

Promote awareness of brand image internally and externally.

Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott, including up-selling.

Encourage guests or callers to purchase or schedule preview
package sales/tours and answer questions about property
facilities/services.

Assist management in hiring, training, scheduling,
evaluating, counseling, disciplining, and motivating and coaching employees;
serve as a role model and first point of contact of the

Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to
manager.

Follow all company policies and procedures; ensure uniform
and personal appearance are clean and professional; protect company assets.

Anticipate and address guests' service needs; assist
individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette.

Develop and maintain positive working relationships with
others.

Ensure adherence to quality expectations and standards;
identify, recommend, develop, and implement new ways to increase organizational
quality.

Read and visually verify information in a variety of
formats.

Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by
Supervisors.

Marriott Vacations Worldwide is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture

Marketing Assistant

Missions:

- Plan and Schedule photoshoots for properties. Work with owners on any updates made or new owners onboarding with Island Time
- Answer Reviews
- In Charge of Concierge requests. Assist guests with recommendations for restaurants, in-home services we help provide, activities
- Order Gift Baskets through local vendors
- Make weekly email marketing campaigns
- Work on our website and adding new pages as well as writing descriptions for each property pages
- Update all guests and owners correspondence
- Help plan office events, birthdays, appreciation events

Please send resume to [email protected]

In House Vacation Sales Concierge

Are you an outgoing personality that enjoys face to face
interactions with active vacation travelers? Do you have a genuine passion for
travel and vacations and can see yourself easily getting our future vacationers
excited about their stay at one of our exclusive resort destinations? Marriott
Vacations Worldwide is a world premier organization for Vacation Ownership with
resorts at destinations around the globe. Join our team and help deliver
unforgettable experiences that make vacation dreams come true.

Apply through this link to be considered:

https://careers.marriottvacationsworldwide.com/en-US/search?facetcountry=us&facetcitystate=hilton%20head%20island,sc&facetcategory=sales%20%26%20marketing

Marriott Vacation Club®, a leader in the vacation ownership
industry, is seeking motivated individuals with concierge and telemarketing
experience to join our award-wining sales and marketing team. We are currently
looking for driven individuals with outgoing personalities who are financially
motivated to work with guests in Marriott Vacation Club properties to promote
the Marriott Vacation Club Destinations® Program.

What's in it for you?

Hotel and resort discounts

Immediate 401(k) company match up to 6%

Uncapped earning potential (wages, monthly incentives,
annual bonuses, contests)

Positive work environment

Growth and development opportunities

What you will do?

Make pre- and post-arrival telemarketing calls while
offering elevated concierge services to all arriving Owners and guests.

Schedule sales presentations and manage customer
expectations.

Provide the highest level of service to exceed budgeted
sales presentations and volume production goals.

Ensure that all Owners and guests attending a sales
presentation meet eligibility requirements and are open to learning more about
Marriott Vacation Club products and services.

What are the requirements?

Enjoy talking on the phone and/or interacting with guests in
person

Bold persuasion skills

Computer skills

Stand, sit and walk for extended periods of time

Flexible schedule including weekends and holidays

Concierge, telemarketing and/or sales experience preferred

Marriott Vacations Worldwide is an equal opportunity
employer committed to hiring a diverse workforce and sustaining an inclusive
culture

Engineer IV

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display thorough knowledge of building systems, emergency response, and building documentation including reading standard blue prints and electrical schematics concerning plumbing and HVAC. Display advanced engineering operations skills and general mechanical ability. Display professional journeyman level expertise in at least three of the following areas with basic skills in the remaining: air conditioning and refrigeration, electrical, plumbing, carpentry and finish skills, mechanical, general building management, pneumatic/electronic systems and controls, and/or energy conservation. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Perform routine inspections of the entire property, noting safety hazards, lack of illumination, down equipment (such as ice makers, fans, extractors, pumps), and take immediate corrective action. Inspect and repair all mechanical equipment including, but not limited to: appliances, HVAC, electrical and plumbing components, diagnose and repair of boilers, pumps and related components. Use the Lockout/Tagout system before performing any maintenance work. Display thorough knowledge of maintenance contracts and vendors. Display advanced knowledge of engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineers I, II, and III) as necessary and supervise work in progress and act in a supervisory role in the absence of supervisors and/or management. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Certificate in two-year technical diploma program for HVAC/refrigeration.

Related Work Experience: Extensive experience and training in general maintenance (advanced repairs), electrical or refrigeration,

exterior and interior surface preparation and painting.

At least 2 years of hotel engineering/maintenance experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: Valid Driver’s License

License or certification in refrigeration or electrical
(earned, or currently working towards receiving)

Universal Chlorofluorocarbon (CFC) certification

Must meet applicable state and federal certification and/or licensing requirements.

Villas Maintenance Technician

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D equivalent.

Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.

Experience in hotel engineering or maintenance a plus.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: Valid Driver’s License

Cook III

Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Massage Therapist

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1-year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

Security and Safety Officer

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Front Desk Agent

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.