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Vacation Package Specialist

Company: Marriott Vacation Club
Location: Hilton Head Island, SC

Are you looking for a place where meaningful moments are
made together?   

  

At Marriott Vacations Worldwide (MVW), we make vacation
dreams come true for travelers around the world in a supportive, friendly, and
beautiful work environment. As a Vacation Package Specialist at
MVW, you will assist in providing our Owners/guests with experiences and events
to make memorable vacation memories, where meaningful moments are made
together.  

  

Where great benefits lead to a life fulfilled.

Competitive Pay  

Medical/Dental/Vision/401K opportunities  

Travel discounts  

Credit Union Membership  

Tuition Reimbursement  

Professional Counseling & Family Support  

Growth and Development Opportunities
  

*Benefit eligibility will vary by position  

  

As a Vacation Package Specialist, a typical day will
include
:   

Promotes awareness of brand image internally and externally.   

Makes telemarketing calls and offers return vacation
packages, book sales presentations and invite Owners and guests to special
events.  

Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette.  

Create spreadsheets to organize information related to Sales
and Marketing activities (e.g., mailing lists, tours)  

Enter, retrieve, reconcile, and verify information in
software involved in the sales process. Contact appropriate individuals or
departments as necessary to resolve guest calls, requests, or
problems.   

Assign lead calls or emails to Sales Executives based on
online rotation.   

  

Guest Experience and Company Standards

Welcome and greet guests and anticipate and address their
needs.  

Interact with colleagues and guests professionally and
promptly.  

Ensure adherence to quality expectations and standards;
identify, recommend, develop, and implement new ways to increase organizational
quality.  

Always follow company policies and safety procedures.  

 

To Become a Vacation Package Specialist at MVW:

Available to work a flexible schedule to include weekends
and holidays.  

Reach overhead and below the knees, perform bending,
twisting, pulling, and stooping, and be able to stand, sit, or walk for an
extended period of time.  

Lift/Carry/Push/Pull Items that Weigh up to 10lbs without
assistance.  

Position may require background and drug screening
contingent on company policy in accordance with applicable legal requirements.   

May be asked to operate company vehicles following our
company policies and standards (including but not limited to golf carts).
 

Marriott Vacations Worldwide is an equal opportunity
employer committed to hiring a diverse workforce and sustaining an inclusive
culture. 

   

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