Short-Term Rental Services Coordinator

About the Role

As the Short-Term Rental Services Coordinator, you will review Short-Term Rental Permit applications, review customer account changes to ensure compliance, and provide professional advice and guidance to the public and Town staff on short-term rental regulations, permits, business license requirements and more.

Key Responsibilities:

· Reviews and processes Short-Term Rental Permit applications in accordance with prescribed policies and procedures;

· Reviews customer account changes to ensure compliance with the Town’s Short-Term Rental Ordinance requirements;

· Provides professional advice and assistance to the public and Town staff related to short-term rental regulations, short-term rental permits, business license requirements for short-term rentals, and accommodation tax and beach preservation fee requirements for short-term rentals. Educates new and seasoned property owners to improve understanding of Town codes.

· Oversees and coordinates with the Bureau of Fire Prevention, Public Safety and Code Enforcement, Community Development, and other Town staff as necessary on short-term rental permit applications;

· Coordinates efforts with the Town’s third-party administrator, GovOS, to ensure daily communications and activities are effectively supporting property owners, citizens, and Town staff;

· Reviews and approves residential site plans related to short-term rental properties for compliance;

Qualifications

High School diploma or equivalent; and five (5) years of related experience; or an equivalent combination of education and experience

Why Work with Us?

Impactful Work: Be at the forefront of projects that significantly enhance our community's infrastructure and quality of life.

Collaborative Environment: Work with a talented team of dedicated professionals committed to innovation and excellence.

Excellent Benefits: Enjoy a comprehensive benefits package that supports your well-being and professional growth.

Community-Centric Focus: Engage with community members and stakeholders to ensure projects meet the needs and expectations of our residents.

Join us in making Hilton Head Island an even better place to live, work, and play!

The Town of Hilton Head Island is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position will remain open until filled.