Sales & Marketing Coordinator

Serve as on property Social Media Champion and work in conjunction with the Director of Sales and Marketing & FMM on design and production of planned marketing programs. Position also supports the Sales Department along with assists with answering and routing phone calls & leads.  

Essential Duties and Responsibilities include the following:  

Daily Tasks:

· Run Daily Transaction report from FDC 

· Work with DOSM in daily Advertising needs/approvals/design concepts/deadlines and
liaison with the Ad Agency. 

· Works with DOSM and FMM on Social Media plans daily, weekly & monthly basis to
ensure plans are implemented as planned for Resort with daily promotions as
needed 

· Work in conjunction with DOSM and Field Marketing Manager to monitor website and
online promotions-keeping all current 

· Supports DOSM in all areas as requested 

· Ensure proper marketing materials are displayed throughout the resort.  

Weekly Tasks:

· Manage blogger and media influencers 

· Meets with DOSM bi-weekly to discuss current & future marketing projects to
include event planning both internally and externally.  

· Act as Social Media Champion managing LinkedIn, Facebook, and Instagram postings; following
guidelines set forth by corporate marketing.  

· Promote F&B events through e-blast and direct solicitation.  

Monthly Tasks:

· Work in conjunction with FMM & DOSM - Maintain and update CVent, VCB, and other websites that contained
detailed resort information and photos. 

· Schedule eblasts for Resort as directed by DOSM 

· Assists Sales Team with planned eblasts. 

· Special Projects as assigned by DOSM  

· Work with HHI VCB on monthly e-blast – supply content & copy with approval of
DOSM 

Quarterly Tasks:

· Maintains updates to e-mail database, as needed. 

· Update Image Library, as needed, with latest photos. 

 System Management:

· Research daily activity during times of discrepancies; report discrepancies immediately
and record actions taken 

· Must be aware of all upgrades, new information and/or procedures put into effect by
Delphi, and the Property Management Systems 

Competencies
To perform the job successfully, an individual should demonstrate the following competencies: 

 Design - Demonstrates attention to detail. 

 Problem Solving - Works well in group problem solving situations. 

Project Management - Completes projects on time and budget. 

Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting;
Keeps emotions under control. 

 Oral Communication - Speaks clearly and persuasively in positive or negative
situations; listens and gets clarification; Responds well to questions;
Demonstrates group presentation skills; Participates in meetings. 

Written Communication - Writes clearly and informatively; Edits work for spelling and
grammar; Varies writing style to meet needs; Presents numerical data
effectively; Able to read and interpret written information.