Restaurant Supervisor
Company: Omni Hilton Head Oceanfront Resort
Location: Hilton Head Island, SC
- Maintaining a consistently smooth running operation.
- Supervisor and coordinate assigned shift
- Monitor and critique food quality and service levels.
- Assist with hiring, and training of all staff and overall supervision of the department
- Scheduling of staff according to occupancy levels.
- Monitoring and daily tracking of payroll and revenue.
- Assist with coaching and counseling staff.
- Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, side-stations and tray stands.
- Assist with monitoring of all current inventories (liquor, beer, wine, food, etc.) and the ordering of new product; establish and maintain par levels
- Communicating with the manager on upcoming events, and promotions.
- Assist in end of the month inventories.
- Attending department head, conference review, food and beverage and pre-con meetings as required.
- Responsible for timely performance evaluations of staff.
- Maintaining profitability of restaurant and Room Service through forecasting and staffing.
- Providing a pleasant and efficient atmosphere for staff and guests.
- Handle guest comments and complaints, ensure guest satisfaction and communicate with guests and receive feedback