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Restaurant Supervisor

Company: Omni Hilton Head Oceanfront Resort
Location: Hilton Head Island, SC
  • Maintaining a consistently smooth running operation.
  • Supervisor and coordinate assigned shift
  • Monitor and critique food quality and service levels.
  • Assist with hiring, and training of all staff and overall supervision of the department
  • Scheduling of staff according to occupancy levels.
  • Monitoring and daily tracking of payroll and revenue.
  • Assist with coaching and counseling staff.
  • Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, side-stations and tray stands.
  • Assist with monitoring of all current inventories (liquor, beer, wine, food, etc.) and the ordering of new product; establish and maintain par levels
  • Communicating with the manager on upcoming events, and promotions.
  • Assist in end of the month inventories.
  • Attending department head, conference review, food and beverage and pre-con meetings as required.
  • Responsible for timely performance evaluations of staff.
  • Maintaining profitability of restaurant and Room Service through forecasting and staffing.
  • Providing a pleasant and efficient atmosphere for staff and guests.
  • Handle guest comments and complaints, ensure guest satisfaction and communicate with guests and receive feedback