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Merchandise Sales Associate

Company: Palmetto Dunes Oceanfront Resort
Location: Hilton Head Island, SC

This position is responsible for the overall guest experience as it relates to time spent in the Retail Pro Shop, while supporting the activities of the Merchandise Manager.

  • Deliver exceptional customer service by providing personalized assistance and building strong customer relationships on the sales floor
  • Keep professional attitude and appearance, striving for complete customer satisfaction
  • Drive sales through effective product knowledge, suggestive selling, and upselling techniques. 
  • Maintain a visually appealing and organized sales floor by creating engaging product displays.
  • Manage inventory levels and ensure proper stockroom organization. 
  • Process merchandise deliveries, ensuring proper labeling and tagging. 
  • Maintain a clean and orderly shop environment through constant inspection. 
  • Protect products through loss prevention measures. 
  • Identify space needed for new collections or outgoing merchandise 
  • Demonstrate strong product knowledge
  • Provide support across all three Pro Shops (Robert Trent Jones, George Fazio, and Arthur Hills). 
  • Perform additional duties as assigned to support the overall team and store operations. 

 

Requirements 

  • Proven sales experience in a retail environment preferred.
  • Strong interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and organizational skills.
  • Physical ability to lift up to 50 pounds and stand for extended periods.
  • Flexibility to work a varied schedule, including weekends and holidays. 
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