Director of Sales

Director of SalesHilton Head Island-Bluffton Chamber of Commerce/Visitor & Convention Bureau

The Hilton Head Island-Bluffton Chamber of Commerce/ Visitor & Convention Bureau
(HHIBCoC) is a non-profit, membership-based, economic engine, accredited Chamber of Commerce, and Destination Marketing Organization (DMO). We proudly represent and serve Southern Beaufort County, the Town of Hilton Head Island, and Town of Bluffton, South Carolina, the hospitality industry, and hundreds of small businesses within our region. As the official DMO, our mission is to maximize Southern Beaufort County’s Visitor Economy by developing and promoting exceptional visitor experiences to elevate the quality of life and prosperity for our communities through our websites (our virtual “front door”), events, advocacy, educational programming, and initiatives.

Position Purpose

Reporting directly to the Vice President, Visitor & Convention Bureau the Director of Sales manages all aspects of the group sales department. The ideal candidate will be responsible for strong b2b relationships, building programs, qualified leads and generating room nights. This position will develop, effectively establish, and grow long-term relationships with key partners to ensure the overall health of this industry segment. They will be outgoing, people oriented, collaborative and will have the ability and drive to take initiative. The position requires high energy, innovation, and a solution-oriented demeanor. The Director of Sales is a strategic leader that serves as the ambassador for the Meetings and Groups segment for the Hilton Head Island region.

Position Scope

This position works in coordination with the Vice President of the Visitor & Convention Bureau to ensure an effective and integrated sales and customer relationship program that fulfills established strategic objectives. This position interacts with members of the Hotel, Restaurant, Excursion and Attraction tourism segments as well as the business community at large. This position represents the Hilton Head Island region at national conferences and tradeshows, as well as on local, state, regional and national boards, committees, and events.

Job Responsibilities

Actively seek, work, and manage sales leads and serve as organization point of contact for all group segments/markets
Analyze, monitor, and provide sales reports on department performance, including leads, confirmed bookings, lost business etc.
Analyze new business opportunities by business sectors, market segments, seasonality, patterns, and overall value
Maintain well informed knowledge of competition, industry trends, and best practices
Maximize CRM platform; lead lists, notes, reporting etc.
Work closely with marketing and research staff members as well as agency to create various performance reporting documents; weekly, monthly, quarterly, and annual basis
Ability to communicate complex concepts, report findings/ results, and trends in clear and concise manner
Lead monthly Director of Sales and Marketing meetings to report out on performance and trends as well as hear from partners
Develop, lead, and manage a direct sales program with a focus on building qualified leads and awareness of our region within this segment
Develop and manage comprehensive Meetings & Groups programs; establish budgets, monitor, and track impact, results and trends
Provide leadership and direction and act as a mentor to further the development and growth of the department
Work closely with the Vice President, Visitor & Convention Bureau to develop integrated processes and procedures
Work closely with Hotel Partners on in-market events, FAMs, and new opportunities
Travel will be required
Manage all programs and incentives
Public speaking and presenting
Knowledge & Skill Set

Think strategically as well as tactically
Build effective consensus within a diverse team
Understanding financial management, budgeting, and resource management
Lead development and execution of sales plans, sales skills, and sales strategies
Detailed knowledge of regional product offerings
Strong knowledge of tourism and sales industry
Excellent written and verbal communication skills
Qualifications

Bachelor’s degree
A minimum of five years’ experience in a supervisory capacity with hands on experience in Marketing /Sales – preferably within the travel and tourism industry
Public Speaking
Thorough working knowledge of Microsoft Office Suite of applications as well as Google and CRM platforms
Willingness and availability to travel
Ability to attend work events; before work and after work functions
Work location, on site – 1 Chamber of Commerce Drive, Hilton Head Island, SC 29938
How to apply:

Send your resume to [email protected]
Hilton Head Island-Bluffton Chamber of Commerce
The vision of the Hilton Head Island-Bluffton Chamber of Commerce is to ensure we are a welcoming, world-class community embracing nature, culture and economic vibrancy for residents and visitors. The mission of the Hilton Head Island-Bluffton Chamber of Commerce is to stimulate the regional economy while enhancing the quality of life for all. As a chamber, we strive daily to meet the needs and surpass the expectations of the communities we support, the more than 1,400 members and our visitors. The results-oriented approach has earned the organization 5-star accreditation from the U.S. Chamber of Commerce and well as the National Chamber of the Year award in 2000, 2006 and 2014. The Chamber’s Visitor & Convention Bureau is also less than 200 Destination Marketing Organizations around the world that has achieved accreditation through Destination Marketing Association International.

HiltonHeadBlufftonChamber.org and HiltonHeadIsland.org