Cafe Server/Retail Associate

Detailed List of Duties, Responsibilities and Expectations For the Market Assistant 

Packaging & Stocking (Must be willing & able to walk up and down stairs carrying heavy loads) 

· Packaging products in a neat and presentable way. 

· Familiarizing oneself with all packaging materials and where they are located and stored. 

· Place stickers on products neatly and correctly. 

· Stocking & rotating coolers with older products in the front and newer products in the back. 

· Stocking as much as possible in the market coolers as back storage space is limited. 

· Creating and updating production request sheets for the production team. 

Retailing & Merchandising

· Learning in-depth knowledge of all market products and upsell to increase bag spend. 

· Assist management with stocking retail items and pulling products forward. 

· Merchandising products and coming up with effective & attractive displays. 

· Keeping the retail shelves looking presentable and stocked. 

· Checking expiration dates. 

· Taking inventory monthly. 

· Keeping the market retail closet organized and clean. 

Serving Duties

· Completing opening side work in a timely and efficient manner. 

· Greeting tables warmly and offering drinks. 

· Relaying daily dine-in specials clearly and effectively. 

· Taking food orders and ringing them correctly and quickly. 

· Doing table checks and ensuring the customer is enjoying their dining experience. 

· Adding the 20% service charge to all lunch checks. 

· Processing payments promptly and efficiently. 

Phone Duties 

· Answering and transferring calls. 

· Proficiency in Open Table: 

o Make reservations. 

o Make Cooking Class reservations. 

o Adjust reservations as needed. 

o Confirm reservations. 

o Seat guests warmly & efficiently. 

· Taking TO-GO orders for the Cafe. 

· Answering questions regarding market goods. 

Light Cleaning Duties

· Cleaning the windows, doors, and cooler doors several times per day as needed. 

· Dusting the retail shelves and display areas regularly. 

· Keeping the checkout counter organized and free of clutter. 

· Wiping down the checkout counter and under register regularly. 

· Keeping the premises looking clean, orderly & attractive. 

Requirements:  

• Authorized t work in the US 
• Reliable transportation required 
• English language is a requirement
• Email your resume to or stop by 37 New Orleans Rd, Hilton Head Island, SC 29928, United States to fill out an application between 10am-4pm. All candidates must have proper documents and be eligible to work in the United States. Michael Anthony's is an E-Verify and Drug Free Workplace.